Privacy Policy

This page details how we gather information about you and how we use and store it. At Global English, we take your privacy seriously and do all we can to protect it.  

Our Privacy Policy is subject to change, so we encourage you to visit this page from time to time for more information and any updates or amendments to our policy.

How Global English gathers your data

On our website we may ask you for some basic details, such as your name, e-mail address, post code, country and telephone number. Whenever you give this kind of information, it helps us provide you with the appropriate type of information and experience.

At other times – such as when you purchase a teaching practice programme, volunteer experience or a TEFL course, complete a survey or a competition, or answer surveys on our site – we may ask for more detailed personal information. For example, if you purchase a product collect your billing address, telephone number, credit card information, and other information necessary to complete the transaction. Wherever we ask you for personal information, we include a link to this Privacy Policy for your review.

Cookie policy

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. You can find more information about cookies at: and

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. On this website we have the following:

Category 1: Strictly necessary cookies:
These cookies are essential in order to enable you to
move around the website and use its features, such as utilising the  FB ‘like’  or ‘share’ features.

By using our website you agree that we can place these types of cookies on your device.

Category 2: performance cookies:

These cookies collect information analytics; about how visitors use a website, for instance which pages visitors go to most
often, and if they get error messages from web pages.
These cookies don’t collect information that identifies a
visitor. All information these cookies collect is aggregated
and therefore anonymous. It is only used to improve how
a website works.

By using our website you agree that we can place these types of cookies on your device.

Access to your personal information

Global English does not sell or trade user information to other companies, unless your course or programme is with one of our partner organisations. Capture of data from other third parties which may link to our site is not within Global English’s control and is not covered by this Privacy Policy.

In the event that you programme is with a partner organisation, we will provide only the data that is needed required by our partner to enable successful completion of your programme or course. If you would like to know more about how and which details we pass on, simply contact us at the addresses below in the ‘corrections and updates’ section. 

When, when you purchase an item through our online shop or sign up to receive promotional items from us, we may need to share some personal information with the third parties helping us to complete your transaction or send you the items you have requested. When we share your information with such third parties, we will disclose only the information needed to complete your transaction. 


Global English stores all data behind internal firewalls. All internal communication of private data, such as credit card information, is transmitted using industry standard encryption. Upon transaction completion, no card details are stored. All data is held in the strictest confidence.

Corrections, amendments and updates

Questions and comments regarding our Privacy policy from trainees or volunteers can be made via email to Updates on personal information provided by trainees can be sent either via email to the above address or by telephone to +44 (0) 1392 411999. Alternatively you can write to us at:

Global English, Senate Court, Southernhay Gardens, Exeter, EX1 1NT, UK

Your agreement to this privacy policy

By contacting Global English or taking a course with us you indicate that you agree to the collection and use of your personal information by us as outlined in this Privacy Policy.

Changes to this privacy policy

Our Privacy Policy may be subject to change from time to time. You can check on any updates we have made to our privacy policy by visiting this page again, where modifications will be detailed so trainees and volunteers can be see how Global English is gathering and using information about them. 


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